An order management system (OMS) is the computerized solution that enables organizations to track sales orders from customer receipt through inventory processing.
It centralizes fulfillment management across diverse sales platforms to support efficient visibility into order details throughout the order-to-cash process.
An OMS helps firms handle the full order journey seamlessly, from the moment a buyer enters an order to its complete delivery and required return.
It automates inventory management by providing live reporting on stock quantities and order status, empowering retailers to maximize oms their supply chain methods and improve customer service.
An effective oms OMS unifies with other company systems like online store platforms, fulfillment management systems, ERP software, and shipping carriers to facilitate a order management system oms streamlined order fulfillment process from initiation to finish.